The Einstein Toolkit Consortium is aiming to cultivate a self-supporting and open community and we encourage you to write to the users@einsteintoolkit.org mail list with your questions about the use of the toolkit or browse its archive.
Commits to most version control repositories within the Einstein Toolkit are announced to the mailing list commits@einsteintoolkit.org.
Traditionally the Einstein Toolkit has focused on Cactus based codes and subscribing to the various Cactus mailing lists may be useful.
Issues (bugs, wish-list items, tasks) are recorded in a database. There they can be discussed, flagged, and assigned to developers. Don't hesitate to report problem you might have found: reporting problems is the first step in helping to solve them using our bug tracker. Update notifications for issues in all Einstein Toolkit related repositories are centrally available on the bug tracking mailing list trac@einsteintoolkit.org.
IRC is another way to get support maybe even faster and more interactively. Internet Relay Chat (IRC) is a form of real-time Internet text messaging, mainly centered about group communication in discussion forums, called channels.
Cactus and the Einstein Toolkit at the moment share one such channel for
discussions among developers: #cactus on
irc.oftc.net, the IRC server of the
Open and Free Technology Community
(OFTC). Chat logs and statistics
are available. You can even use your web-browser to join.
IRC Clients are available for virtually every operating system.
Gitter.im is another way to get support maybe even faster and more interactively. We are currently exploring using the channel EinsteinToolkit/EinsteinToolkit on gitter.im as a modern replacement for IRC. No client is needed though native clients for common OS exists and support for using an IRC client via irc.gitter.im is provided. You will need either a GitHub or Twitter account to use it.
The Einstein Toolkit holds a weekly, public call to discuss various items coming up while developing, using and releasing the toolkit. Everyone is invited to join, may it only be to listen in. Please see the weekly agenda for call in instructions and topics to be discussed.
Minutes of the meetings are posted to users@einsteintoolkit.org as well as to the agenda wiki page.
When asking for help in the mail list, try to describe your problem according to the following suggestions. This will make it easier for others to help you and potentially aid users with similar problems in the future.
make.log file after running the command
VERBOSE=1 simfactory/bin/sim build -j1 2>&1 | tee make.logas well as the configuration file in
configs/sim/OptionList.
If you have trouble with a simulation run foo, send the
foo.out and foo.err logs and the used parameter
file if possible.